If you have not yet set up a passcode, you will be required to enter the last 4 digits of your SSN/ITIN and will then set a passcode to protect your account.

You will be prompted to enter your 4-digit account passcode.

Input the one-time passcode you received via email.

Check your email inbox to see the one-time passcode.

Enter the email address associated with your ONE account.

If you no longer have access to the phone number on file, you have the ability to sign in using the email address associated with your ONE account. What if I don’t have access to my phone number on file? In place of a traditional username and password, sign in using your mobile phone number (which acts like your username) and the one-time 6-digit verification code sent to your mobile device (which works in place of a password) each time you log into your account. When signing in on the website, you will be asked for your account passcode. You can also use face recognition or fingerprint authentication to sign in on your devices.

Enter the one-time use 6-digit verification code sent to your mobile device.

One password sign in